Privacy Policy
Last Updated: January 2026
Dr. Chandrashekar Nagegowda ("we," "us," or "our") operates the website and provides medical services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide when you:
- Book an appointment through our website or WhatsApp
- Fill out contact forms
- Subscribe to our newsletter
- Contact us via phone, email, or WhatsApp
This information may include:
- Full name
- Phone number
- Email address
- Age and date of birth
- Medical symptoms and health concerns
- Service/clinic preference
Automatically Collected Information
When you visit our website, we may automatically collect certain information including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
2. How We Use Your Information
We use the information we collect to:
- Schedule and manage your medical appointments
- Communicate with you about your healthcare needs
- Send appointment reminders via WhatsApp or SMS
- Improve our website and services
- Respond to your inquiries and provide customer support
- Send periodic health-related information (with your consent)
3. How We Protect Your Information
We implement appropriate security measures to protect your personal information:
- Secure data transmission using SSL encryption
- Access controls limiting who can view patient information
- Regular security assessments of our systems
- Compliance with applicable healthcare data protection laws
4. Information Sharing
We do NOT sell, trade, or rent your personal information to third parties. We may share your information only:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With healthcare providers involved in your care (with your permission)
5. WhatsApp Communications
When you use our WhatsApp booking feature:
- Your message is sent directly to our official WhatsApp number
- WhatsApp's own privacy policy governs message transmission
- We store your appointment details securely in our clinic records
- You may opt out of WhatsApp communications at any time
6. Cookies and Tracking
Our website may use cookies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve user experience
You can control cookies through your browser settings.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent for data processing
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. For pediatric patients, information is collected from parents or legal guardians.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Doctor: Dr. Chandrashekar Nagegowda
- Clinic: Shekar's Clinic, Bengaluru
- Address: Biligiri, Marys A Street, Kadugondanahalli, Bengaluru-45
- Phone: +91 70222 25261
- Email: nchandru29@gmail.com